Zero to Hero: Humanitarian Training Series

Logistical Nightmare During Emergency Response: Introduction to Humanitarian Supply Chain Management

Datin Azura Ibrahim

28 years in management and project implementation. Her humble beginning humanitarian relief began with folding clothes for donation, cooking for volunteers and refugees and collecting donation for NGOs since Aceh Tsunami. She was the Head of Logistics, Safety Security for Mercy Malaysia and was appointed as National Consultant with United Nations Humanitarian Response Depot Kuala Lumpur. She has vast experience in deployment of humanitarian relief and now conduct trainings in humanitarian supply chain management for humanitarian actors from around the world.

Date, Topic & Trainer

January: Saturday, 4 January 2020
Topic: Safety & Security in Volatile Environment: Adopting Military Practices in Humanitarian Work.
Trainer: Col (Dr) Mohd Arshil Moideen, Medical & Dental Corps, Malaysian Armed Forces.
Venue: WORQ, Subang.

February: Saturday, 1 February 2020.
Topic: 7 Fundamental Principles of the Red Cross and Red Crescent Movement: Humanity, Impartiality, Neutrality, Independence, Voluntary Service, Unity and Universality.
Trainer: Aishah Amin, Red Cross and Red Crescent Movement Cooperation Coordinator, International Committee of the Red Cross (ICRC).
Venue: WORQ, TTDI.

March: Saturday, 14 March 2020.
Topic: Logistical Nightmare During Emergency Response: Introduction to Humanitarian Supply Chain Management.
Trainer: Datin Azura Ibrahim, National Consultant, United Nations Humanitarian Response Depot (UNHRD).
Venue: WORQ, TTDI.

April: To be confirmed.
May: To be confirmed.
June: To be confirmed.
July: To be confirmed.
August: To be confirmed.
September: To be confirmed.
October: To be confirmed.
November: To be confirmed.
December: To be confirmed.


0930-1000 hours – Check-in, light breakfast & networking.
1000-1300 hours – Training.
1300-1330 hours – Giveaways, group photo & networking.

Digital Certificate

Each attendee’s name, email and phone number are required for issuing digital certificates. It will not be issued to organisation’s email and phone number or generic information for multiple attendees when purchasing tickets.

Open Tickets

This training is open to everyone. RM10 commitment fee (non-profit) will be charged upon registration to only cover logistical costs. Registration via online ticket purchase is required. Confirmation and e-ticket will be sent to your email upon payment completion. Do not print the e-ticket. You just need to show the e-ticket QR code from your phone for scanning to check-in and enter the training hall. You may buy tickets for someone else and forward the e-tickets to them.

Sponsor Tickets

Could not attend the training? Sponsor some tickets instead. Pay & sponsor tickets for humanitarian, volunteer, youth or refugee within Humanity Heroes Network. We will handle everything & find the attendees for you.

Private Tickets

This ticket is for invited guests with a valid private invitation code only. This is not open to the public and it is not for sale.


Humanity Heroes always try to provide everything for free or at a very low cost. Donate to help sustain Humanity Heroes and its projects. Donation is not including a valid ticket to attend the training except the options with tickets.

How to Get Tickets

Select the number of tickets you need for any ticket types. Click ‘Get Tickets‘ and fill up the required details. Click ‘Checkout Now‘ and fill up billing details. Choose your preferred payment method and click ‘Place Order‘. Follow instructions for payment and you will receive the e-ticket via email once the payment is confirmed.

Ticketing Issue

Tried to checkout and ended up on a blank page? Go to Cart and remove all items. Get the ticket again by following the ‘How to Get Ticket‘ steps above. If you are still having issues, email us at

Dress Code

Casual, decent and comfortable.

Food & Drink

Light breakfast, water, self-service free-flow coffee & tea will be provided. However, we will not be providing disposable cups to reduce environmental waste. Please bring your own water bottle, tumbler or collapsible cup. Hot, cold, room temperature water dispenser and sink will be available for usage.


Stay until the end of the training to stand a chance to win humanitarian related book(s), t-shirt(s) and free training ticket(s). All you need to do is to share a photo(s) and/or short video clip(s) of the training on Facebook, Instagram and/or Twitter with both hashtags #HumanityHeroes #ZeroToHero. There will also be a simple interactive quiz to win more!


There will be humanitarian inspired design t-shirts and books on sale on the event day. 100% of the profit will be used to sustain Humanity Heroes and its projects. We accept credit, debit and charge cards, Paypal, any Malaysian online banking, manual bank transfer and major e-wallets.


WORQ Subang is located at level 2 in Tower 3 of UOA Business Park Subang. It is accessible by train and only 5 mins walk from Subang Jaya LRT & KTM station. If you choose to drive, there are ample parking space inside (RM3 per entry) and outside of the building (at own risk).

Address: Unit 2-1, Level 2, The Podium, Tower 3, UOA Business Park, No 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor.
Google Maps:
GPS coordinates: 3°5’9.5676″N, 101°35’3.7176″E.
Plus codes: 3HPP+9J Shah Alam, Selangor.

WORQ TTDI is located at level 1 in Glo Damansara, Taman Tun Dr Ismail. It is accessible by train and only 5 mins walk from Taman Tun Dr Ismail MRT station. If you choose to drive, there are ample parking space inside (RM1 first 2 hours, RM2 hourly next 2 hours) and outside of the building (at own risk).

Address: Lot 1.02 Level 1, Glo Damansara Shopping Mall, 699, Jalan Damansara, Taman Tun Dr Ismail, 60000 Kuala Lumpur.
Google Maps:
GPS coordinates: 3° 8’ 0.855″ N, 101° 37’ 47.663″ E.
Plus code: 4JMH+GX Kuala Lumpur, Federal Territory of Kuala Lumpur.

Volunteer with Us

Limited number of volunteers are needed to help with running the event. Volunteer will receive a t-shirt, a chance to sit & listen to the training and receive digital certificate as well. Register as a volunteer and we will be in touch with selected volunteers soon.

Community Partners

Businesses, humanitarian organisations and volunteering groups are welcomed to partner with us for Zero to Hero, humanitarian training series. The least we can do is to offer businesses brand visibility and opportunities to send your organisation’s staff, committee and volunteers for free to the training monthly. Contact us at

Zero to Hero

Zero to Hero is a not-for-profit humanitarian & volunteering training series to equip existing & future humanitarian workers & volunteers in various aspects of education, knowledge & skill in the humanitarian sector. With new topic monthly, trained by organisations championing the subject matter & attended by humanitarian, volunteers & the public, this training is also a platform for networking where like-minded people gather to learn, connect & explore potential humanitarian collaboration.

Humanity Heroes

Humanity Heroes Foundation is a youth non-governmental organisation to inspire & empower youth towards responsible volunteering & humanitarian work, promote & support organisations & communities in running their humanitarian programs & activities and provide opportunities & tools for an enhanced program outcome & humanitarian experience. We assist with access to people on the ground, volunteer manpower, free digital online tools, fundraising, online presence, project management and many more.

Community Partners

Big Little Monster